Thank you for shopping online with us at Geo.’s Quarters and gqgifts.com. If you have any questions please call our main number at 478-553-9400 or e-mail us at [email protected].
Shipping
Online orders are fulfilled during weekday hours. Please allow 3-5 business days for your order to be processed.
Once the package leaves our store it becomes the responsibility of the carrier.
Returns
Within 30 days of purchase we will gladly exchange the merchandise, give an e-gift card credit, if the item is accompanied by a receipt. Original tags must be attached to unwashed, unworn merchandise.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Final sale items and gift cards are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Send your package back to us using any shipping carrier you prefer. You will be responsible for paying your own shipping costs for returning your items. Shipping costs are non-refundable.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and/or we will send you an e-gift card for online, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Geo.’s Quarters
114 East Haynes St. Suite C
Sandersville, Ga 31082
478-553-9400